Privacy
How we use your details.
Last updated: 21 October 2026
Who is responsible
Noble Hills Real Estate, Marbella, Spain, is the controller of your personal data under Regulation (EU) 2016/679 (the GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD). Our contact details are at the end of this page.
What we collect
When you send an enquiry, we receive your name, your contact details (email and, if you give it, telephone), your preferred language, what you are interested in and your message. The enquiry form sends these details to our inbox by email (if that is not possible, it opens your own email app instead), as if you had written to us directly. If you ask for a valuation, we also receive the details of your home that you give us: its area, type, size, bedrooms, address or cadastral reference, and when you would like to sell. If you call us or write on WhatsApp, we receive your telephone number and the content of your messages.
Why we use it and on what basis
We use your details to answer your enquiry and to advise you. The legal basis is your consent, which you give when you send the form, and the steps you ask us to take before a possible contract (Article 6(1)(a) and (b) GDPR). To keep this website secure and running, we process technical data on the basis of our legitimate interest (Article 6(1)(f)). We meet legal duties, such as Spanish anti-money-laundering law, under Article 6(1)(c). We send marketing messages only with your separate consent.
How long we keep it
We keep your details only as long as we need them to answer and advise you, and after that only as long as the law requires. If you ask us to delete them sooner, we will, unless the law requires us to keep them. If you become a client, Spanish anti-money-laundering law (Ley 10/2010) requires us to keep identification and transaction records for ten years. Server logs at our hosting provider are kept for a short time only.
Who sees it
We never sell your details or pass them on for marketing. We share them only with professionals involved in your purchase or sale, such as your lawyer or the notary, and with the concierge partners who carry out a booking you asked for, and only what each one needs. Our hosting provider (Vercel) and our email delivery provider (Resend) process them on our behalf under data processing agreements. Authorities receive them only where the law requires.
Transfers outside the EU
Our hosting provider, Vercel Inc., and our email delivery provider, Resend, Inc., are based in the United States. Where a provider is certified under the EU-US Data Privacy Framework we rely on that; otherwise we rely on the EU standard contractual clauses.
Your rights
You have the right of access, rectification, erasure, restriction of processing, portability and objection. You can withdraw your consent at any time; this does not affect our use of your details up to that point. To use these rights, write to the address below. We answer within one month and free of charge; to protect your details, we may ask you to confirm your identity.
Complaints
You can complain to the Spanish Data Protection Agency (AEPD) at www.aepd.es, or to the supervisory authority of the EU country where you live.
Children
Our services are for adults. We do not knowingly collect details of children under 14, the age of digital consent in Spain. If you think a child has sent us details, write to us and we will delete them.
No automated decisions
We make no decisions based only on automated processing and we do not profile you.
Security
We limit access to your details, use encrypted connections (HTTPS) and ask our providers to meet the same standard.
Cookies
This website sets no cookies and tracks nothing. The details are in our cookie notice.
Hosting
This website is hosted by Vercel Inc. When you visit it, Vercel processes technical data such as your IP address in short-lived server logs, to deliver the pages and keep them secure. Vercel is certified under the EU-US Data Privacy Framework.
WhatsApp, Instagram, telephone and email
If you contact us through WhatsApp or follow our Instagram link, those services process your data under their own privacy rules. Messages that reach us there are handled as described above.
To use any of these rights, or for any question about your details, write to info@noblehillsestate.com.
Controller: Noble Hills Real Estate, Marbella, Spain. We review this notice regularly and will update it here if anything changes.
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